Health Functional Foods
Providing services that add trust to consumers through precise temperature, humidity and expiration date management.
Core Needs
- Maintain room temperature (0~35℃) and humidity (below 60%)
- Ensure food safety through pest control management by professional pest control companies
- Thorough management of products nearing expiration (90%) (prior consultation with customers)
- Thorough FIFO/FEFO management
- Maintain outbound accuracy and traceability (Digital-based tracking)
- Delivery service accuracy and speed
- Strict security and access control (prevent food hazards in advance)
C/S Solution
- Temperature/humidity management accountability → Free storage for exceeded days + loss compensation
- Professional pest control management → Monthly result report
- Temperature/humidity management accountability → Free storage for exceeded days + loss compensation
- Zero guarantee for near-expiration/outbound → Penalty applied upon detection/outbound
- ✓ (Detection before receipt) "3 months free storage" for the location
- ✓ (Product outbound) "Free outbound + return shipping" + "30,000 KRW customer compensation"
- Zero guarantee for wrong outbound → Free return/re-outbound + "5,000 KRW customer compensation"
- Delivery service arrival guarantee → Penalty of "1,000 KRW" if not arrived on promised date
- CCTV/visitor management in all areas → Immediate customer report upon unauthorized access